Privacy Policy
Last updated: June 30, 2026 · Effective for California residents under CCPA/CPRA
California residents: you have the right to opt out of the sale or sharing of your personal information at any time. Do Not Sell or Share My Personal Information — clicking this opens your privacy preferences where you can turn off all tracking.
Who We Are
Fuhgeddaboutit Junk Removal ("we," "us," "our") is a locally owned junk removal service operating in Petaluma, California and the surrounding North Bay communities. This Privacy Policy describes what personal information we collect through fuhgeddaboutitjunkremoval.net, how we use it, who we share it with, how long we keep it, and your rights under California law.
Contact: 707.600.2258 · Petaluma, CA
Information We Collect
Information you give us
- Quote request form: name, phone number, email address, zip code or city, description of items, and preferred timing.
- Calls and texts: when you call or text the number on this site, your phone number, call duration, and message content may be recorded by our phone provider for service and quality purposes.
Information collected automatically
- Analytics data: pages viewed, time on page, scroll depth, approximate location (city-level), device type, browser, operating system, and referring source (e.g., which search term or ad brought you here).
- Heatmap and session data: mouse movements, clicks, and scroll behavior recorded as anonymized session replays.
- Call tracking data: the phone number displayed on this site may be a tracking number that records which marketing source generated your call.
- Cookies and similar technologies: small files stored in your browser that allow our analytics and tracking tools to recognize return visits and measure behavior over time.
Sensitive personal information
We do not intentionally collect sensitive personal information as defined by CPRA (such as Social Security numbers, financial account data, precise geolocation, or health information). If any such information is provided in a form field, we ask that you not include it — it is not needed to book a junk removal job.
Third-Party Tools and Data Sharing
We use the following third-party tools on this site. Each tool receives certain data as described below. None of these tools activate unless you have given consent through the banner shown on your first visit.
| Tool | Provider | Data shared | Purpose |
|---|---|---|---|
| Google Analytics 4 (GA4) | Google LLC | Pages visited, session duration, device type, approximate location, referral source | Understanding how visitors use the site; measuring marketing performance |
| Microsoft Clarity | Microsoft Corporation | Anonymized session recordings, heatmaps, click and scroll patterns | Improving site usability and user experience |
| CallRail | CallRail, Inc. | Phone number displayed to you, call duration, call source (ad or search term) | Tracking which marketing sources generate phone calls |
We do not sell your personal information for money. However, sharing behavioral data with Google, Microsoft, and CallRail for cross-context behavioral advertising purposes is considered "sharing" under California law, and you have the right to opt out of it.
We do not share your personal information with any other third party except as required by law or with service providers who process data strictly on our behalf (e.g., form provider, SMS platform, scheduling software) under written agreements that prohibit them from using your data for their own purposes.
How We Use Your Information
- To respond to your quote request and schedule your pickup.
- To follow up about your job and answer your questions.
- To measure how well our advertising and marketing are working.
- To improve this website and the experience of using it.
- To comply with legal obligations.
Data Retention
| Data type | Retention period |
|---|---|
| Call and text records | Retained per CallRail's standard policy (up to 2 years); contact us to request earlier deletion |
| Google Analytics data | 14 months (GA4 default retention setting) |
| Microsoft Clarity session data | 30 days (Clarity default) |
| Consent preferences (your cookie choices) | 12 months, stored locally in your browser |
Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know
You may request a description of the categories and specific pieces of personal information we have collected about you, the categories of sources, our business purpose for collecting it, and the categories of third parties we share it with.
Right to Delete
You may request that we delete personal information we have collected about you, subject to certain exceptions (e.g., information needed to complete a transaction you requested, or information we are required to keep by law).
Right to Correct
You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out of Sale or Sharing
You may opt out of the sale or sharing of your personal information at any time. Use the link below or in the footer of every page on this site. Your opt-out is stored in your browser for 12 months and applies to all analytics and call-tracking tools on this site.
→ Do Not Sell or Share My Personal Information
Right to Limit Use of Sensitive Personal Information
We do not collect sensitive personal information as defined by CPRA. This right is not currently applicable to our practices, but you may contact us if you believe otherwise.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. Exercising these rights will not affect your ability to receive a quote, book a job, or use any feature of our service.
How to Submit a Request
To exercise your Right to Know, Delete, or Correct, contact us by:
- Phone or text: 707.600.2258
- Email: Send a message to the phone number above and we will provide an email address to send your written request to.
We will respond within 45 days of receiving a verifiable request. In complex cases we may extend this by an additional 45 days with notice. We do not charge a fee for your first request in a 12-month period.
We may need to verify your identity before processing a deletion or correction request. Verification typically involves confirming information you previously provided to us (e.g., name and phone number from a prior quote).
Do Not Sell or Share My Personal Information
We share certain behavioral data (analytics, session recordings, call source data) with Google, Microsoft, and CallRail. Under California law, this constitutes "sharing" personal information for cross-context behavioral advertising purposes — even though no money changes hands.
You may opt out at any time by clicking the link below. Your preference is saved in your browser. If you clear your browser storage or use a different browser or device, you will need to opt out again on that device.
→ Do Not Sell or Share My Personal Information
Global Privacy Control (GPC)
We honor the Global Privacy Control (GPC) signal. If your browser is configured to send a GPC signal, we treat it as an automatic opt-out of sale and sharing. No banner will be shown — your preference is applied silently when you visit the site. You can enable GPC in privacy-focused browsers such as Brave, Firefox (with a GPC extension), or DuckDuckGo.
Cookies and Your Choices
We use the following types of cookies and tracking technologies:
- Strictly necessary: No third-party cookies. Used only for basic site functionality and security.
- Analytics cookies: Set by Google Analytics and Microsoft Clarity to measure site usage. Only set if you have given consent.
- Marketing / call tracking cookies: Set by CallRail to track which ads or searches generate calls. Only set if you have given consent.
You can update your cookie preferences at any time using the link in the footer of every page: Privacy Preferences. You may also disable cookies in your browser settings, though this may affect site functionality.
Data Security
We take reasonable and appropriate measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to personnel who need it to operate our business. No method of internet transmission is completely secure, so we cannot guarantee absolute security.
Children's Privacy
This site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide a more prominent notice. We encourage you to review this page periodically.
Contact Us
For any privacy questions, requests, or concerns:
- Phone or text: 707.600.2258
- Address: Petaluma, California